Forum Discussion
I can´t remove shadow from text
Hi, many captions in my project have a shadow that I can´t remove. Why?
I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hi Gavin,
Thanks for reaching out!
I'm sorry to hear that you're still experiencing this issue, but I'm glad the quick fix Earl posted is helpful. If you're comfortable sharing your file with us, I'd be happy to take a closer look at what's going on. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
