Forum Discussion
I can´t remove shadow from text
Hi, many captions in my project have a shadow that I can´t remove. Why?
I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
This has long been a problem for me and still is. Yes, I am using the most current version of Storyline.
Hi Adrienne!
I'm sorry to hear this issue has been so persistent for you. I'd be happy to help!
Thanks for sharing which version of Storyline 360 you are currently using. If you've already tried the workarounds offered earlier in the thread and are still unsuccessful, I'd be happy to take a closer look at your .story file and investigate further!
Feel free to attach a copy here in the discussion or privately through a support case. We'll remove it from our system as soon as troubleshooting is complete!
