Forum Discussion

VivianBognini's avatar
VivianBognini
Community Member
1 year ago

I can access and edit my course onRise 360

Hello
I can't access to my course create to edit.
Please help me to fix this asap.
See joined a screenshot of error message.

I have clean the browser cache, change the browser and change the laptop but i have the same issues.
Regards.

rise 360

2 Replies

  • AmandaMoore-04c's avatar
    AmandaMoore-04c
    Community Member
    1 year ago

    I'm getting the same thing today. I had issues yesterday that sorted themselves out by the afternoon and worked first thing this morning. Now getting the same error message

  • EricSantos's avatar
    EricSantos
    Staff
    1 year ago

    Hi Vivian and Amanda,

    Thanks for bringing this to our attention, and I'm sorry for the trouble. I appreciate the troubleshooting you've already done. I can confirm that Rise 360 is loading on my end without hiccups.

    If the problem is still happening and you're already using the latest version of a supported browser, could I have you connect with us in a case so we can dig deeper into the issue? We'll reach out soon after we hear from you.