Forum Discussion
I cannot add new custom fonts to Rise
Good afternoon!
When I try to add a new custom font to Rise, I get the following error:
Error
Something went wrong.
Please try again or contact support if the problem persists.
...
Hey Luciana,
Thank you for your response!
I held off responding as I wanted to try importing a different copy of the WOFF font file that was causing issues. I have now successfully imported it thankfully, so this is a non-issue.
I was thrown as I could test/preview the font in other ways, but it must have been corrupted somehow.
Kind regards,
Ben
Hello BenFrench2025,
You're welcome, I'm happy to help!
Thanks so much for letting me know that a new copy of the WOFF font file did the trick! I'm sure this will be helpful to folks who come across this discussion in the future.
Feel free to share any future questions or discoveries in the E-Learning Heroes Community!
Have a fantastic start to your week!