Forum Discussion

LuciaCarr's avatar
LuciaCarr
Community Member
2 years ago

iframe in WordPress not playing in Firefox

My web developer has added an iframe to a WordPress website to play my Storyline file. This works great in all browsers except for Firefox. Because you have to give permission to play audio/video in Firefox all you see is the loader until you click within the iframe. Does anyone have a solution to this?

  • which version of storyline you use, check it in the story.html

    if there is a version below 3.66.28355.0, update to a newer version and publish again

    (3.66.28355.0 fixed the start problem with firefox, if audio is used)

  • LuciaCarr's avatar
    LuciaCarr
    Community Member

    Hi Jürgen,

    Thank you so much! My Storyline wasn't updated with the latest update so I have updated it and will let you know if that works my developer has tested it.

    Thanks again for your help.

    Lucia