Forum Discussion

GreggCondon's avatar
GreggCondon
Community Member
12 months ago

Image and Audio in Rise "Timeline" block is displaying twice

I've used the timeline to display images and audio in the past, but never had this happen. It is displaying the image and audio at the top and bottom of each.  I have attached how it looks. The mi...
Articulate 360
e-learning development
instructional design
rise 360
MegBEIER's avatar
MegBEIER
Community Member
8 months ago

We are also having the same type of issue but with Process blocks.  We have a process block with audio on each of the 5 steps, then a review question, then another process block with audio on each step.  When you get to the second process block and play the audio for the first step - it also plays the audio for the first process block's first step at the same time - so you are hearing two different audio files from two different process blocks at the same time. Is there any type of fix for this?  Thanks!

EricSantos's avatar
EricSantos
Staff
8 months ago

Hello MegBEIER​, 🎉

I'm happy to let you know we released a new update for Rise 360! This update fixes the issue you encountered, where the audio of the current Process block plays the audio of the other Process blocks on the same lesson. 

There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.

Let me know if you have any questions about this update or the issue you reported.