Hello I've just started using Rise and I have some questions. Is there place that tells me the image dimensions (ie: Image and Text, Image size for the accordion, etc.). My client thinks the font is too small in the image description, so I was going to overlay it on the image, but it keeps cutting it off and I'll be here all day trying to figure out the image size.

Generally, here's the advice I give for the Rise workshops: I try to keep in images at either 1x1 or 16:9. Some blocks like the image grids, display 1x1 but when clicked will open to the full image. 16x9 helps keep it consistent looking. All image blocks scale the image except the images with text on them. I consider those decorative images and they will crop as noted above. Here's a doc I created with some tips on the blocks and the settings/media they support. A blog post that explains how I created the flashcards in a demo so I had text on image.

Here's a quick help when working with images: Create a square PowerPoint slide. Design tab, slide size. 10x10 Add the image to the slide when using a square image block (grids, flashcard) to the slide. Save the slide as an image .png Of course you can crop the image in other tools, but I usually have PowerPoint open when working with Rise.

The cropping tool helps a lot but in order to address the issue that a lot of folks indicated on this thread I'd love to see a Focal Point tool that allows you to drag the image in the frame to identify what should always be at the center of the image frame. Something like this:

Hi Irina! Rise displays images in different sizes and ratios depending on the device you're using, especially in those full-width image blocks. For example, the way an image is cropped on a tablet is completely different than the way it's cropped on a phone. In other words, there's no ratio rule to follow since the image will be cropped differently depending on the device that's used. That's the beauty of fully-responsive content--it reflows and resizes to fit the device/screen you're using.

I am also having trouble with images chopping within the gallery frames. No matter what device or what format (landscape or portrait, the frame chops off part of the image. If I knew two aspect rations (one for landscape and one for portrait), I think I could figure out how to size images so that they look like they fit into the frames.

Image Dimensions in Rise | Articulate

TomKuhlmann
Staff
7 years ago
@Phil: where did you upload it? If you use it as a cover image there's a contrast setting that will darken the image to work with the title text. That can be set between 10-90% I believe.

If you inserted the image in text on image block/quote you'll see a similar opacity setting
PhilRobinson-62
Community Member
7 years ago
@Tom: It was uploaded into an image - full width block. I'm not seeing the contrast setting. Under settings for that block, all I see is padding top and bottom and background color. Currently the background color is set to the default - none.
TomKuhlmann
Staff
7 years ago
Can you share the image so we can test it at our end
PhilRobinson-62
Community Member
7 years ago
Thanks Tom I found a solution.
LeslieMcKerchie
Staff
7 years ago
Thanks for submitting your feature request and use-case Nicola :)

Irina, you are welcome to share yours here if needed.
HelenCanning-1c
Community Member
6 years ago
Hi,can you help? I'm trying to use images directly from the library for flash cards on Rise, the images don't adjust to fit the card size.

I have manually adjusted the size to fit, but this doesn't work either?

Can you advise?
- AllisonLaMotte
  Staff
  6 years ago
  Hi Helen,
  
  I'm sorry you've run into trouble here!
  
  What do you mean when you say that you've manually adjusted them and it's still not working? Do you mean that you've exported the images, changed the dimensions and reimported them? If so, what exactly is happening?
HelenCanning-1c
Community Member
6 years ago
Yes, I exported through Storyline and resized using Paint then uploaded
- AllisonLaMotte
  Staff
  6 years ago
  Ok, gotcha! And then what happened?
HelenCanning-1c
Community Member
6 years ago
Hi Allison, I have discovered the images size properly is the image centred option is selected, by not when the full card image is selected
- AllisonLaMotte
  Staff
  6 years ago
  If you select full card image what are you seeing? Can you share screenshots of the images centered vs. full so I can see what's going on?
- TomKuhlmann
  Staff
  6 years ago
  The Flash card interaction is square (1x1 aspect ratio).
  
  The choices for images are centered which displays the full image, however, if it is not 1x1 it will have some margins.
  
  The full card image will fill the entire card. Again, if the image is 1x1 you see everything. If it's a different aspect ratio it will crop from the center and fill the card. The full card can't show the entire image because the flash card itself is square and won't change dimensions.
AnnieLouden-eb0
Community Member
6 years ago
Hello,

I'm using the 2-column grid and getting the same errors that others have described where the images are cut off, no matter how hi-res they are or if I have resized them in the hope that will help. I think there's a bug in your software. I'll go ahead and start a ticket for this, for me personally. But I wanted you to know others are still having this issue.

Thanks!
HelenCanning-1c
Community Member
6 years ago
Hi Annie,

Yes, I'm still having this issue.
- AllisonLaMotte
  Staff
  6 years ago
  Hi Annie and Helen,
  
  I’m sorry that you’re having some trouble here.
  
  The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
  
  In the meantime, if there's anything else I can do to help, please let me know!