Forum Discussion
SteveTasker
4 years agoCommunity Member
Images causing freeezing
Hi,
Intermittently, when I try to access the images (either from desktop or from content library), the app becomes unresponsive, necessitating a shut down via task manager.
e.g. I've added an image block, then click 'edit' replace image from content library, at this point it freezes.
I've had the same issues using trying to add images from content library in PowerPoint.
A colleague has experienced the same in rise when trying to upload a cover image.
Hi Steve! Thanks for reaching out! Sorry to hear you're having trouble accessing the images.
To narrow things down:- Please make sure you're using the latest version of a supported browser
- Please make sure you have our Network Endpoints unblocked
- Try clearing your browser cache, Here's how to do it for your browser -
Let me know if that doesn't help!