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RachelFerrell's avatar
RachelFerrell
Community Member
4 years ago

Images not present in final product

Hey y'all! 

I recent created a little something in the Studio Engage which has images. I then have been importing into storyline because I want to use it in Rise. For some reason, all the images are there in Engaged, but once I import it and send it to Review, not all the images are there. And the image that is NOT showing is one I pulled from their stock collection. Does anyone have any ideas of why this is happening or how to fix it? Not sure it is a setting or something else.

 

Thanks everyone!

  • Hello Rachel!

    I'm happy to help! I just tested this scenario on my end, and I see the image appear. Here are the steps I've taken:

    1. Created an Accordion interaction in Engage 360 and added an image on the first panel.
    2. Saved the interaction.
    3. Opened a project in Storyline 360 and imported the Engage interaction.
    4. Published the Storyline 360 project to Review 360.
    5. Viewed the course in Review 360 using Chrome.

    Did you take these steps as well? I'm happy to take a look at your project. You can attach it to this public discussion or upload it privately here.