Forum Discussion
Import Player File
I have a Storyline file from which I exported a Player Template file. The purpose is to re-use those player settings for another project.
When I try to Import that Player Template file into anoth...
I'm having the same problem today. I renamed the player something slightly crazy so it is impossible for it to be a duplicate name. My second problem is that I can't even recreate the player. When I try to customize it, the color palette it offers isn't the project color palette. so I could but it would be very tedious and time-consuming.
Thanks for your help. Nora
Hello Nora!
We are happy to troubleshoot this with you! It would be helpful to take a look at your project to see what you've configured so far. Do you mind uploading the .story file to us in a support case?
