Forum Discussion

TaraRohrbach's avatar
TaraRohrbach
Community Member
5 years ago

Import translated XLIFF file errors

Hello, I am running into errors importing XLIFF files.  The issue is we first tested the import with a few lines of text to make sure it worked.  It did, so the supplier continued to translate the X...
rise 360
LeaSAgato's avatar
LeaSAgato
Staff
5 years ago

The common cause of this error when importing translated XLIFF file is importing an XLIFF file to a Rise course where it did not originate from. Possibly, the course was edited after the XLIFF file was exported, or you're importing the course into a copy of the course where the XLIFF file was exported from. Please try the following steps to fix the issue:

  1. Create a duplicate of your original file.
  2. Export the XLIFF file from the duplicate you created.
  3. Re-create a new translation file.
  4. Import the new translation file into the duplicate file.

You can check out this article for detailed steps on translating your Rise course.  I hope this helps!

  • TaraRohrbach's avatar
    TaraRohrbach
    Community Member
    5 years ago

    Hello,

    We followed all the steps. We duplicated the original. Exported the XLIFF file from the duplicated course. Translated that exported file. Then attempted to import the completed XLIFF file. We have done this successfully for other courses. I have no idea how to identify why an "import fail" message is happening. This is extremely frustrating as this is a lot of work to translate these files to have them fail at the import stage.