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KirstenDavis's avatar
KirstenDavis
Community Member
2 years ago

Imported translated Xliff file doesn't change anything

Using Storyline 3. Have a translated XLIFF file from SmartCat however when the file is imported, nothing changes in the Storyline file. There is no error, it says "Translation was imported successfully" but it is still in English.
This is happening for multiple files.
We have successfully done this previously so not sure why it is not working now.

  • Hi Kirsten!

    It sounds like you needed some help with translated XLIFF files that were imported into your Storyline 3 course. I see that you've opened a support case and connected with my colleague Mick. You're in excellent hands working with him!

    It looks like Mick replied to your e-mail with some feedback and suggestions.

    We'll continue this conversation over in your support case.

    For others with a similar issue who come across this thread:

    I looked at the XLIFF file in Smartcat, filtered the unconfirmed segments, and found translation errors that contained untranslated/unpopulated target translation fields and mismatches on the translation tags. The translation tags are the numbered chevrons that maintain the text formatting when the localization is applied.

    When localizing your courses using XLIFF translation, please ensure that all the tags in each segment match and target translation fields are populated to avoid importation errors.

    Please reach out to your translators so the issues get addressed.