Forum Discussion
AlanWagman
4 years agoCommunity Member
Importing Powerpoint
When I am trying to import a PowerPoint presentation to storyline, I am receiving an error message that states Exception during Import Powerpoint. The value must be between 0 and 21600000. Paramet...
JeanMarcLaumond
Community Member
Hello I just had the problem regarding this topic. After receiving the message quoted above or similar the import is done but the text is imported as an image. I changed the font and it's still the same. The file is PPTX I saved it in PPS in case it came from there without result. I renamed the file and it's still the same. I have a file that is made by the same person who accompanies the first and for it it works. So it would come from a drawing or a symbol that would not be recognized by articulate? Is this confirmed? Thanks Jean Marc
JoseTansengco
3 years agoStaff
Hello Jean Marc,
Sorry to hear that you ran into this behavior.
Try importing your slides one at a time using PowerPoint's Reuse Slides feature to see if doing so allows the content to be imported properly.
You can try toggling the Use source formatting option to get better results.
If the issue persists, reach out to our support team and share your presentation file with them so we can take a look at why your PowerPoint slides are not importing correctly.