Steven/staff, I did submit a 2nd support case, attaching my .story file. I don't know if I'll get the responding email, but we'll see.
What can you say about the timeline in addressing this known bug? Unless you have a fix on the radar soon, I need to re-direct my team to (re)focus on our XLIFF approach and avoid waiting for the Word doc bug fix that could take weeks or months. Thanks for any thoughts on this!
Hi Scott!
You're welcome! Happy to help!
I'm sorry to hear you haven't received the e-mail from Georvy! Looking at your case, it should have reached you yesterday afternoon. Thanks for letting me know you've already checked the SPAM folder! I'll resend it now and will also add notes to your case so Georvy can be notified.
Sorry if this has been slowing you down!
