Forum Discussion
Importing xlf translation file
Hello I am having trouble with importing xlf translation file to my project I always get this
when I close this box I get this
But nothing happens.
Is there anyone that knows what could be wrong?
22 Replies
Hello,
I have also the same issue, but only with a xlf in china version, all imports on others languages work well. Do you have an idea of this problem?
thank you in advance for your help.
Hi Hugues LUMIERE,
Welcome to the E-Learning Heroes community! ✨
I'm sorry to hear that you're experiencing this issue. I've opened a case on your behalf, and you should be hearing from one of our Support Engineers shortly via email.
Hello,
I have the same issue with chinese language with the XLIFF file.
I've done translation to english with Word - this worked very well.I would highly appreciate your support,
Manja Conrad
Hello Kelly & Manja,
For me after pushing a claim to my supplier, he sent me a new version that could be imported into storyline without issue. But in the end, I don't know exactly what the root cause is. I guess it's related to the tool used for translation. Today I had another case in Turkish, so I think it's not due to a specific language but rather an incompatibility between the tool used and Storyline.
BR
Hello Hugues Lumiere, thank you for your quick reply. What can I do? Are there specific criterias the translator has to respect? Is there a possibilty to "convert" the file? thx Manja
Hi,
When I indicated at our supplier the object of the translation either to be used to Storyline, they sent me the exact same file but adapted to Storyline, so I assume that indeed there are specific criteria to be met. How to proceed, which ones, unfortunately I don't know.
Hi, can you send the adapted file to me? So I can re-import this file?
Viele Grüße
Manja Conrad
Von: E-Learning Heroes
Gesendet: Dienstag, 30. August 2022 09:48
An: Conrad, Manja
Betreff: Reply to Importing xlf translation file[Das Bild wurde vom Absender entfernt. E-Learning Heroes]
Sorry if I wasn't clear, I guess there are specific criteria that the translation tool needs to consider in order to be compatible with Storyline. Sending my own file will not solve your problem. Anyway, the Storyline technical support should be able to help us depending on these key features required.
I had xliff files that were displayed as ok via xliff validator - and caused a crash when imported into storyline.
I have also asked for a specification for "articulate" xliff files in the context of a support case (03201470) and got no helpfull answer.
my question was:
Is there any written specification for the extra Articulate XML/xliff requirements, which we can send to the translation agency.
articulate answer:
Thanks for clarifying. We're already tracking a feature request that will allow Storyline to show better-detailed error reports/messages. I attached your case to the request so that it will count as a vote. Once reviewed by our teams, perhaps it will be available in a future release. You can refer to this article to know more about our process for handling feature requests:
https://www.articulate.com/support/article/How-We-Manage-Feature-RequestsI should do a feature request !!! - for fixing bugs and creating dokumentation ???
Jürgen
