Forum Discussion
Incomplete final quiz reporting
We are having an issue with Articulate's question reporting onto our LMS (Docebo). Some users are experiencing an issue where the LMS does not seem to correctly record their answers, and the LMS is ...
some user interactions may be causing this too.
Example:
User takes the final assessment, and gets halfway through the assessment. They exit out of the course. When they resume the course, they get to the question they left off on. However, completing the assessment will cause some strange problems with reporting, and they will not receive a completion even if they complete the final assessment successfully. This only seems to be occurring if they had to retake the assessment, and does not seem to occur on their first attempt.
The error is a huge problem, as the only fix we've seen is, resetting progress on the entire course, and trying the whole thing again
