Incorrect Response When Clicking Text Entry

I am still trying to figure this problem out. I have used the suggestion at this link to address the problem by creating multiple correct answers on the slide. It seem to work. Except, when I create a new second hotspot over the text entry box which I have created as a second correct answer, It spins and spins and won't move forward. It doesn't pop up a correct answer or box. It just spins.

https://community.articulate.com/discussions/articulate-storyline/howto-multiple-correct-answers-in-a-freeform-hotspot

OK, I'm making progress! I am able to click the hotspot over the text entry and get a correct answer response which is better than an incorrect answer response. But, that moved the learner on to the next slide. I need the learner to stay on this screen until they have entered text and clicked "enter."

I almost have it working!! I created a new layer with a correct response that does not advance to the next slide after the learner clicks the text entry field. This then allows the learner to select "enter" before advancing the slide. The only issue I'm still having is that after I click continue on the correct response, I get the spinning wheel and it's hard to see the text entry. I hope my little conversation with myself helps someone.

Attach your .story file here, and initiate a conversation with somebody else that may also help.

Hello Angela and welcome to the E-Learning Heroes Community! ✨

Glad you were able to utilize our community discussions to help you troubleshoot. Here is another post that could provide some suggestions while inserting triggers and conditions to your project. 

As Walt said, please share your file in this thread or privately in a support case. We'd be happy to take a look! 

Have a great day. 

Thank you for your help. I now have two more problems that have popped up when I publish!

On the second slide that has text entry, when you click on the hotspot to submit the slide, it does not work. The triggers are set up exactly like the previous text entry slide. I'm not sure what I'm missing.

Then, in my simulation I had a slide that scrolled for three seconds down to where the learner next submits a click. When published, the scrolling did not work. So, I replaces that slide with a short scrolling video. 

After that slide plays, there is what looks like a blank gray slide before advancing to the next slide. That gray slide does not really exist. I have checked my transitions and can't figure out what the problem is. 

If I have not attached the story file correct, please let me know. I have never done this before. Thank you. 

I thought maybe I was sharing the wrong file. Thank you for being patient with me. I have been away from my computer most of the day. I appreciate the help! I believe this is the correct file.

>The text entry issue with the spinning ball is slide 2.9

you use Form find "hotspot" for text input "type your text here"

try Form "Text Entry"

Jürgen

Thank you so much! I think that solution worked and fixed all this issues on the text entry page. I still need to figure out how the scoring will work. I would like the score to be based on the learner clicking submit and not the text that is entered. I just need to get rid of that pesky gray slide that is showing.

I got the gray slide solved. It turns out the timeline on the slide was longer than the video. I think I have everything squared away. Thanks to those who helped me out. I hope this helps someone else.