Forum Discussion
Inserted Video Quality is Compressed and Awful! Why is "No Compression" Disabled?
Hi there,
I have a course that features many screen recorded videos. Occasionally I need to crop & resize videos to improve their presentation on my slides & layers which I do using Storyline's v...
Hello Christiana,
Sorry to hear that you ran into this snag. I wanted to share that we are currently monitoring a known issue where the compression setting of a video automatically gets greyed out when using Storyline's trim function. If you used the trim function to edit your videos, this is most likely what caused the compression setting to become grayed out.
The identified workaround is to edit your videos in Replay 360, and then import them back into your Storyline 360 project. I've added this ELH post to the bug report so we can notify you as soon as a fix is released.
Let me know if you need help with anything else!
Thanks for replying Jose, but I'm cropping my videos not trimming their play length (if that what's the bug is related to).
Thanks for the clarification, Christiana, and I'm sorry for the mix-up! The bug report does test for the Trim function, so I went ahead and tested on a new Storyline project with a video. I confirmed that the bug also happens when using the Crop function; the Compression setting also gets greyed out.
Since the Trim and the Crop functions are part of the Edit Video functionality, I've added your observation to the existing bug report; thanks for this! We'll notify you of any changes; in the meantime, here's a peek into our process:
Please let me know if you have any questions.
your video is 1080 and what is the size of the slides - significantly smaller than 1920 x 1080 ?
if yes - than the bad image quality is unfortunately normal
storyline is scaling down the video to the slide size - if compression = Automatic
Hi Jurgen,
Thanks for the above. I’ll see if presentation sharpness improves if I generate videos at a lower scaling, and then crop them.
Kind regards
Chrissy
