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YeniselleLorie's avatar
YeniselleLorie
Community Member
2 years ago

Inserted WebObject from local PC to Storyline, getting "Access Denied" on Review360

Hi, I'm embedding an interactive video created with Camtasia into Storyline via "Insert WebObject" so that I can publish it onto Review360 and have my team leave their comments and feedback. The i...
Review 360
  • YeniselleLorie's avatar
    YeniselleLorie
    Community Member
    2 years ago

    Hi Tom, 

    Thanks for the response, I'll check out the link you sent. As for the correct folder or changing the wrong file to index, I definitely have the right folder and I think I've changed the right file to index. Would you be able to confirm from my attached screenshot that the indexed file is correct?

    The first file I tried to change to Index was Shipments Tool.html, and it gave me AccessDenied in Review360. Then I tried changing Shipments Tool_player.html to Index (as seen in the screenshot) and that still gave me the same AccessDenied error in Review360.

    EDIT:

    Hi Tom,

    I just finished watching the video. Thank you for recording  that for me. 

    I can confirm that I have followed the process of attaching a WebObject into Storyline to the tee. I've saved my interactive video the same way. Changed the correct HTML file to index. Attached as a WebObject. Folder is correct. It plays using the test link. And publishes with no issues onto Review360.

    I would still get the AccessDenied page once the Review360 page is up (as seen in my attached screenshot). I have no idea what's causing this and I'm not as techy to understand the alphanumeric codes.

    I appreciate you sharing how to create interactivity with a video within Storyline, but the interactivity I need to show from the video is only limited to video markers, table of contents and closed captions -- all created within Camtasia. If I need quizzing in my videos, I will definitely consider your suggestion.

  • YeniselleLorie's avatar
    YeniselleLorie
    Community Member
    2 years ago

    Hi Tom,

    I just want to let you know that Articulate Tech Support Ian was able to solve my issue. Apparently, the default Camtasia folder the interactive video is being exported to is creating weird restrictions. 

    Creating a new folder outside Camtasia's, setting that folder to not Read Only, and then cutting and pasting the interactive video contents into that new folder, did the trick. Storyline can now read the interactive video inside the new folder.

    Thanks for your help and time, though! Appreciate it!

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