Forum Discussion
Inserting template gets stuck every time?
Hey everyone,
Thanks for continuing to tell us your experiences. I have a couple of questions so we can continue to investigate a fix:
- Are you noticing that this happens if you add block templates to your lesson very quickly in succession?
- Also, if you're experiencing this issue, do you have a large number of block templates already? I realize "large" could be subjective, but if you've got a long list that you're scrolling though, we'd like to hear about it.
Thanks again.
- KarlMuller4 years agoCommunity Member
Hi Hazel,
Q: Are you noticing that this happens if you add block templates to your lesson very quickly in succession?
A: Yes, inserting several block templates very quickly into the course will fail in most cases. I've found that once I've found the block template I want to use, hover over for two seconds before clicking it, will work most of the time.
Q: do you have a large number of block templates already?
A: Yes, we have a long list of block templates. Most frequently used templates are at or near the top of the list.
Another oddity I've seen, is that some block templates are more likely to fail, while others always seem to work.
- hazelB3 years agoStaff
Thank you, Karl! We'll investigate on our end and update this thread once we have more information.