Installed new font, works in Rise, not is Storyline

To install a font in Rise you need to convert to a woff and upload to Rise. Only Storyline will work with fonts installed on your machine. Have you tried closing and reopening storyline? If it was open when you installed it wont be usable.

I tried your tips, didn't help, here is the error message i get when I try to change to the new font:

if the error message appears - please click on the blue text button "information", then a second window will open with more informations

just copy the text from the second window and post it here

<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>auth0|10614d60-e04a-0131-a841-22000a4595b0</UserId>
<HardwareId>TVVUU-8V8EU-CW77F-M7P13-FVH1A</HardwareId>
<Message>Object reference not set to an instance of an object.</Message>
<StackTrace> at new Articulate.Text.Platform.DirectWrite.ScriptShaping(LayoutFont layoutFont, GlyphData glyphData, CharDataRange chars, LayoutSpanStyle style)
at IList&lt;int&gt; Articulate.Text.Platform.DirectWrite.Run.ShapeGlyphs(GlyphData glyphData)
at IList&lt;int&gt; Articulate.Text.Platform.DirectWrite.Run.Shape(GlyphData glyphData, float previousWidth, TabScanner tabScanner)
at void Articulate.Text.Platform.DirectWrite.LayoutBlock.LayoutLines(float desktopDpiHeight, int spaceBefore, int spaceAfter, bool wrap)
at void Articulate.Text.Platform.DirectWrite.LayoutBlock.UpdateLayout(float desktopDpiHeight, int spaceBefore, int spaceAfter, bool wrap)
at void Articulate.Text.Platform.DirectWrite.Layout.UpdateLayoutForWidth(float width)
at void Articulate.Text.Platform.DirectWrite.Layout.UpdateLayout()
at void Articulate.Text.Platform.DirectWrite.Layout.UpdateLayout(Graphics graphics)
at void Articulate.Text.Forms.TextPane.UpdateLayout()
at void Articulate.Text.Forms.TextPane.OnPaint(PaintEventArgs e)
at void System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, short layer)
at void System.Windows.Forms.Control.WmPaint(ref Message m)
at void System.Windows.Forms.Control.WndProc(ref Message m)
at void System.Windows.Forms.ScrollableControl.WndProc(ref Message m)
at void Articulate.Text.Forms.TextPane.WndProc(ref Message m)
at void System.Windows.Forms.Control+ControlNativeWindow.OnMessage(ref Message m)
at void System.Windows.Forms.Control+ControlNativeWindow.WndProc(ref Message m)
at IntPtr System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, int msg, IntPtr wparam, IntPtr lparam)</StackTrace>
</ErrorReport>

Thank you for looking into this, yes it is a Corporate font. 

What font format did you use .ttf ?, .otf?