Forum Discussion

KristinKnepp-ee's avatar
KristinKnepp-ee
Community Member
3 years ago

Reorder Quiz Font Size Issue

I have a slide that has an interactive "reorder the answers" quiz on it. For some reason the font size within the elements do not match up with the font size in the preview. The fonts size in the work area is huge and the font in the preview is very small. How can I get it to be the same in both areas? Additionally, I can't seem to change the size of the numbers before the boxes (wish I could actually make them disappear).

storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, Kristin and Tabea!

    I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.

    One fix included in this update: 

    • Font sizes shrunk for sequence drop-down answers when previewed or published.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Tabea,

    Thanks for reaching out!

    It appears that Kristin's case is related to a possible software bug we're tracking, where the font size of Sequence Drag and Drop answer choices are displayed very small when previewed or when viewing the published course when the slide size is 1920x1080. As a workaround, you can try resizing your slide sizes as 960x540 (16:9) or 720x540 (4:3), the default sizes, to get the same font size on the sequence drag-and-drop choices.

    Since this is an older thread, I'd like to start from the beginning. Are you experiencing an issue where the size of the font while editing the course is larger than the font size when previewing? If not, can you please provide some detail on what you're seeing?

    Additionally, if you're comfortable sharing your file, I'd be happy to take a look to investigate further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.

  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Kristin.

    Thank you for sharing your .story file!

    I went ahead and opened a support case on your behalf with our engineers, so we can investigate what's happening with the font in your Sequence Drag and Drop slide. 

    You should hear from our team soon via e-mail. 

  • TabeaBernard-1c's avatar
    TabeaBernard-1c
    Community Member
    2 years ago

    Hi Kristin, Hi Maria, has this issue been addressed? We still encounter this problem with the Reorder Quiz.

    Thanks Tabea

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, Kristin and Tabea!

    I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.

    One fix included in this update: 

    • Font sizes shrunk for sequence drop-down answers when previewed or published.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!