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DeAnnaGontz-e7b's avatar
DeAnnaGontz-e7b
Community Member
4 years ago

Interaction ID Issue

I'm going to bring this question up again as all the related questions seem to be dated 5+ years ago...
 
I've received multiple requests to allow trainers to see the quiz questions that users get right and wrong.
 
What I have learned through many hours of reading posts, research and testing:
– Publishing to SCORM 1.2 only provides an automatically generated Interaction ID... that does not reflect the actual question.
– Editing the lms.js file was a workaround provided - unfortunately, I cannot find this mystery file in the published package; and even if I could, after opening other .js files there are not lines but rather a huge continuous paragraph of text (so clearly above my skillset)
– Publishing to SCORM 2004 v4 is supposed to also work; however, I have done this and the result is absolutely no data in the Question, Response, Right Answer, and Result columns at all.
– I know some have recommended using Rise; however, that is not an option.
 
I would really appreciate a solution to this as this has been a consistent request from those using our LMS for several years.
 
I'm using Storyline 360 and our LMS is Totara v13.
storyline 360

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  • SueBlake's avatar
    SueBlake
    Community Member
    4 years ago

    Hi DeAnna

    We also use Totara (version 12) and Articulate.  I attended a Totara webinar at the beginning of March called 'Reporting on SCORM activities in your Totara LMS'. 

    Here is the link to the recording:  Reporting on SCORM activities in your Totara LMS  Towards the end Jordan did a demo of how you can see in Totara reporting individual learners' responses to the questions using variable data. 

    It went a bit over my head but it might be worth you taking a look.  

    Hope it is of use.

    Regards

    Sue

  • DeAnnaGontz-e7b's avatar
    DeAnnaGontz-e7b
    Community Member
    4 years ago

    Hi Sue - I was actually on that webinar too! :)

    When I posed the question, Jordan responded with a workaround involving adding the question to every possible response, change the color so learners won't see it, etc... which frankly is not practical or sustainable.

    • SueBlake's avatar
      SueBlake
      Community Member
      4 years ago

      Hi DeAnna, it definitely seemed to get a lot more complicated at the end and it lost me completely.  

    • DavidManning's avatar
      DavidManning
      Community Member
      3 years ago

      Hi Maria,

      Storyline, and not the LMS, creates the Interaction ID. You can see this because the format reflects the scene, slide, and interaction type (e.g. Scene10_Slide4_FreeFormPickOne_0_0). 

      The problem here is that when we run a report at the question level, and we see that 40% of users failed the question "Scene10_Slide4_FreeFormPickOne_0_0", we don't even know what learners are failing. However, if we  could rename the interaction ID to something like "Q1_Customer_Complaint_Handling", we would know exactly where learners are failing. 

      Since this problem has persisted for 9+ years, I'm looking for your help to escalate this to the development team to resolve. Submitting support cases has not worked so far. We need a proper push from internal Articulate staff to close this big gap. 

      I appreciate your help! 

  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, David.

    Thank you for reaching out!

    While changing the question name of a Freeform slide on the report is not a current feature of Storyline 360, you're welcome to submit a request to our team through this link. 

    You mentioned that you hadn't had much success with support cases. I'm sorry about that! I'm happy to help, but I couldn't find a related case under your name. Do you mind sharing the case number so I can follow along?

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