Intermittent disappearing button
Hello there!
If possible, I would greatly appreciate your assistance.
In a completed module, uploaded to the LMS, some of the learners (2 out of ~400 completions) have come across a problem where a buttons disappears, meaning they are unable to continue the module.
The issue seems to resolve itself if I reset the 'started' status and allow the learner to start from scratch, but it would be good to know if there is a better solution to prevent the issue for everyone.
If it helps, the slide has 3 buttons, where each button take you through some slides and returns you back to this point. Experience all 3 areas and a new button appears allowing the learner to continue. In both cases it's the same middle button that disappears.
I have hover & visited status' on the 3 buttons, built with triggers, not using the built in states. I also built the left button first, then duplicated it for the other 2 buttons, so everything is identical (except where the button takes you).
I appreciate 2 out of 400 isn't all that bad, but I'd rather it didn't happen at all, for this module and future modules where I may use this method.
Thanks,