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YotamLevi-c2da0's avatar
YotamLevi-c2da0
Community Member
2 years ago

iPhone(safari) video player in Rise 360

Hi,

We've created an eLearning that has a few iframe videos in it.

When playing the videos on the published eLearning on a PC and on Android, everything works great.

On iPhone(Safari)  however, the content does not load at all.

Here's the iframe (link is partially redacted since the content is internal):

<iframe src="https://drive.google.com/file/d/REDACTED/preview" width="1920" height="1080" allow="autoplay"></iframe>

 

Thanks in advance!

rise 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Yotam,

    Sometimes a word or phrase triggers our spam filter but I couldn't tell you what in this message did that.

    Regarding your question, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will contact you soon to help you through this issue.

    Thanks for reaching out!

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