Forum Discussion
Irratic behaviour when cropping images
Hi All,
I'm having issues when cropping images. Firstly the drag feature isn't working - I always thought you could crop the image to the correct size and then drag the image within the box to sho...
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.87.32265.0).
In this update, we have implemented a fix for:
- Erratic movement made cropping a rotated image difficult.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions on Update 87, please let us know in this thread or privately in a support case.
Have a great day!
Hi there Lucy! That doesn't sound good, nor is it expected behavior! Are you seeing this on any image in any project, or does it seem to be happening in just one file?
Here's a Peek screencast of how the cropping tool should work. You can drag the image within the crop boundaries, reset the original size, and drag those cropping boundaries at will.
If this is happening in one file, or with one particular image, we'd want to be sure that the file is stored on your local C: drive and that nothing has corrupted it or the image. If this seems to be a broken function in any project, let's try a repair of Storyline.
Looking forward to hearing back from you, and getting you up and running again!
Firstly apologies for my erratic spelling of erratic. I was clearly in a haze of cropping drama induced stress yesterday. Mortified...still at least not many people use/see this forum....right???!!
Secondly - thank you for your response. After a bit more trial and error, it seems the weird behaviour only seems to be when I'm editing pictures in states rather than cropping a "normally" inserted image...(i.e. I changed my mind about which photo I wanted to show in a certain state and was trying to edit it after the state had been created) is that something that's expected?
I've ended up just deleting the photo and starting again and adding the states again later after I've got the photo how I want it.
Thanks,
Lucy
Ha ha- Lucy, no worries. I've gone back and edited a few erratic spellings myself, so feel free to use the edit function if you want to pretend it never happened. Our secret. ;)
I'm going to do some testing with using the cropping tool in the States tab just to rule out any unexpected behavior. Thank you for clarifying that. I'm glad that you were able to keep moving forward with your work, though!
