Forum Discussion
Is Articulate extremely slow after the latest Windows update?
One thing I have noticed with the recent Storyline 360 update (2/23) is that when I start Articulate Storyline on my desktop, it seems to get stuck in the "Reading Preferences" phase for about 5 minutes. Storyline does get going, but it's taking longer than before.
Quick update: Storyline is starting up just fine now. Not sure what the problem was, but there were a couple of other software updates these last few days that may have helped.
I have started seeing this since the last Storyline update myself.
Hi, DavidBashen-522!
I've opened a support case for you so we can better understand what's going on. One of our Support Engineers will be in touch shortly!
This is happening to me every time I try to open any SL file! It's very annoying! I asked ChatGPT how to fix, no solutions Chat gave me helped at all.
Did you find a remedy?
Several hard resets to my laptop helped. Sorry, I don't have a better solution.
Hi StephanieHob231,
I'm sorry to hear that this has been your experience!
This shouldn't be happening, and our support engineers are happy to work with you directly on this hiccup. I've created a support case on your behalf, and they should be following up with you soon!
