Forum Discussion
Is it possible to turn on closed captions by default in Rise360?
Hi,
Is it possible to turn on closed captions by default in Rise360? After some user testing, we've realized that our learners fail to find the small caption button (or don't understand its function) and thus don't make use of the subtitles.
Therefore I'd like to turn this on by default but I can't find any setting to do so.
Or does anyone have another idea on how to make people aware that subtitles are available?
Background: The majority of our learners are not native English speakers and therefore need captions for our videos (we don't have the budget to dub videos in multiple languages). In the past, we used videos with burnt-in subtitles but I'd rather use the CC functionality in Rise.
18 Replies
Hi Caecille! Thanks for letting us know you need to turn on closed captions in videos automatically. This option isn't available in Rise but I'll make sure to add your voice to the request!
Is there any update on this feature request? Our organization would also find this very helpful.
Is there any progress on this ask? We have the exact same needs and would like to be able to turn the subtitles on by default.
