Forum Discussion

CraigLinton's avatar
CraigLinton
Community Member
4 years ago

Is it possible to upload a thumbnail to a video in Rise 360?

I've uploaded a video, but the thumbnail appears to be the first frame of the video, and I can't change this without changing the first frame.

This isn't ideal, as the video has an animated logo opener, so the first frame is just a white background. I'd prefer to upload a thumbnail of the full logo instead, while keeping the video as is.

I've tried an alternative where I've uploaded the video to YouTube, added a thumbnail through the YouTube publish process, then added this to the Rise course via the embedded video option, but the thumbnail appears blurry for some reason.

Any solutions or workarounds would be appreciated.

46 Replies

  • JenMcIntosh's avatar
    JenMcIntosh
    Community Member

    My team has come across this situation as well and could really use a thumbnail feature. 

  • StephenR's avatar
    StephenR
    Community Member

    Adding one vote for this issue too.  The ability to add a thumbnail or poster image to a video would be really useful

    • EricSantos's avatar
      EricSantos
      Staff

      Hello StephenR,

      Thank you for sharing your request to add a thumbnail or poster image to videos in Rise 360!

      I've passed your feedback along to our product team, and we'll keep you updated if there are any changes that address this feature.

      • CraigLinton's avatar
        CraigLinton
        Community Member

        Well, it's been 3 years, so I wouldn't hold out hope. It's a shame that the common response from staff is pass the feedback along to the product team. I understand that that's the process, but the amount of times that I've searched for something here, only to find a years old thread and a note from staff to say that it's been passed on, but never an update. Usually, like what's happened here, someone will stumble across the thread, add a comment or ask a related question, then staff will reply to say they've passed it on again. I like Articulate and I'll always recommend your software, but I really wish that you'd action some of the common requests in your forums instead of rolling out minor AI features that don't actually add much value to the development process. 

    • TraciSynatschk-'s avatar
      TraciSynatschk-
      Community Member

      Hey just popping in to say I solved this with the Mighty extension. It allows you to upload a thumbnail, control several video features (along with a whole host of other cool functions). 

      You can check it out here and do a free trial to see if it helps solve this issue for you. I've found it to be one of the best addons I've ever used for Rise.

      Here's what the expanded video options look like. You can add the thumbnail, round the corners, hide the play button and set it to autoplay and restrict the video controls. All great features to have handy! 

       

  • CraigLinton's avatar
    CraigLinton
    Community Member

    Thanks, Stephen. This looks interesting. For some reason, I've never thought to use extensions or plug-ins for Storyline or Rise. I'll check it out in the meantime :)

  • I brought my videos into Camtasia and put a 2-second thumbnail at the beginning with a transition to the video. It would be so much easier if this functionality were built into Rise. I've also used the Mighty plug-in, which is great as it supports the thumbnail as well as other features mentioned in an earlier post (and more functionality beyond video), but it's $337/year to get this added functionality.

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      I totally get how built-in thumbnail and transition options would save time and effort in Rise. I’ve passed your feedback along to our Product team. They’re always looking for ways to make authoring easier, so it’s great to have real-world examples like yours. If anything changes on this front, I’ll be sure to keep you posted!

      • TomGriffin-c0ab's avatar
        TomGriffin-c0ab
        Community Member

        Jumping on this - Articulate dev team. Thumbnails for video's please 🙏

  • ZacharyWatt's avatar
    ZacharyWatt
    Community Member

    Looks like we still can't add a custom thumbnail to our videos in Articulate Rise. Any word on when this common key feature might be added? We need it! 🙏🏼 Thank you.

  • A workaround to do this with Rise is to do it with Embed_Video.storytemplate.
    And then implement the element.