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HughBouchard-fa's avatar
HughBouchard-fa
Community Member
12 days ago
Solved

Is RISE 360 down? (3/23/2026)

Hello! RISE 360 appears to be down right now. 

Several colleagues and I are trying to select Theme > Lesson Headers in a course and get a "Something Went Wrong" message. The "Status Page" link reports that everything it operational.  Please look into this immediately

 

  • Hi HughBouchard-fa​ & VanesaGallegoRo​,

    Sorry to hear that you've run into this setback!

    I can confirm our team had this behavior logged as a bug in Rise 360. This bug caused:

    • A "Something went wrong" error appears when attempting to edit image Lesson Headers in Course Themes.

     

    I'm happy to share that we've just released a new update for Rise 360, which corrects this issue. There's nothing to install for web-based apps as new features and fixes are immediately available.

    Please let me know if you have any questions about this update or the issue you reported!

4 Replies

  • Hola,

    Me ocurre lo mismo, no puedo modificar los encabezados, me salta el mismo error.

  • Hi HughBouchard-fa​ & VanesaGallegoRo​,

    Sorry to hear that you've run into this setback!

    I can confirm our team had this behavior logged as a bug in Rise 360. This bug caused:

    • A "Something went wrong" error appears when attempting to edit image Lesson Headers in Course Themes.

     

    I'm happy to share that we've just released a new update for Rise 360, which corrects this issue. There's nothing to install for web-based apps as new features and fixes are immediately available.

    Please let me know if you have any questions about this update or the issue you reported!