Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
- BrianneBaileyCommunity Member
Our team was able to work in Rise 360 for about 20 minutes this morning before it went down again five minutes ago.
We are now receiving the 504 Gateway timeout message.
- CaraNorth-94db5Community Member
Same here 504 gateway error
- JeffreyLeppinkCommunity Member
We are still having issues. The system is completely down for my team. This is becoming a major problem for our operations.
- LeahTownsendCommunity Member
A tip my colleague just discovered! If you have a direct link into your Rise course you can get around the problem on the dashboard! I was able to get into the item I'm working on with the direct link.
- DeepaNirmal-2a1Community Member
Review is working but Rise is still down. Can we get an ETA for a fix? This is affecting some critical deadlines.
- BretVlazny-50feCommunity Member
Rise is down for us. Status update?
- PhilWadeCommunity Member
The main official word is here - articulatestatus.com
Hi everyone,
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue.
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
- SamiraHadjimiraCommunity Member
Hi there currently receiving error 503 is anyone able to confirm if this is Rise down and when its expected to be rectified? Thanks
- AnthonyDaCostaMCommunity Member
Hi,
I'm getting the same message
- KathleenClark-aCommunity Member
I am as well.