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SandyDutra-e336's avatar
SandyDutra-e336
Community Member
8 months ago

Audio is not replaying when I select replay

When testing a course created in 360 and published in SCORM 2004 on my LMS, and I select replay on the audio, the audio cuts off and doesn't start from the beginning. Why is this happening and how can I fix it?

  • Hi Sandy!

    Sorry to hear you've run into this setback!

    To clarify, does this issue occur only when viewing your course through an LMS? If so, it would be helpful to test your file in SCORM Cloud. If the audio playback works as expected, then the issue is likely LMS-related.

    If the same behavior can be observed when previewing the course in Storyline, do you mind sharing your .story file for testing on our end? Feel free to upload a copy here in the discussion or privately through a support case.

  • i2Comply's avatar
    i2Comply
    Community Member

    Happens in preview.  Once the first piece of audio has played. if you replay the slide the audio is cut.  If you have multiple pieces of audio - they are all cut off.