Forum Discussion
Is Rise Down?
Hello,
We use Rise to build training. We can log into Rise but when we open a Rise course the page is blank. Are there any issues with Rise for anyone else? The issue seemed to start in the afternoon of June 28, 2023.
Thank you
Hi Everyone!
So sorry to hear you've run into this snag with Rise 360 content not loading! We are currently tracking a partial outage that has been affecting some Rise 360 users.
In the meantime, as a workaround, please try clearing the cache from your browser. We suggest clearing the cache from the last hour first, or the last twenty-four hours if the issue still persists.
Thank you for your patience while we look into this issue!
19 Replies
- IiaeBraham-da6eCommunity Member
I was using it fine this morning and now it is down for me as well
- JenniferSweeneyCommunity Member
It's showing a white page for me as well, 6/28/23
- NSeufert-BarrCommunity Member
Ditto - After using it fine for the past hour, it's down for me as well. Just a white page when try to load the Rise dashboard. Review appears to be working however.
- FrdrickBergeronCommunity Member
Same for us... the main page is not loading
- DirkVanWymeerscCommunity Member
Same here. Only a blank page when accessing.
- RachelJones-abaCommunity Member
I am having the same issue. Glad to hear it isn't just me :)
- RickDunaway-773Community Member
Down for us. We can access everything except Rise. Did someone accidentally unplug the Rise Machine?? :)
- KingmanCheng-62Community Member
Same here, but the behaviour is inconsistent for us.
For some reason, I can open https://rise.articulate.com/folder/all but my manager can't open that.
We both have a blank page when opening https://rise.articulate.com/.
Perhaps everyone here can try the folder/all link above and see if you get lucky.
- JamesYorke-fe8aCommunity Member
it seems to be working for me if I use explorer but not in chrome for some reason
- JenniferSweeneyCommunity Member
I was able to get in using Explorer (but Chrome is still not working with it).