Forum Discussion
Is Rise Down?
Hello,
We use Rise to build training. We can log into Rise but when we open a Rise course the page is blank. Are there any issues with Rise for anyone else? The issue seemed to start in the aft...
Hi Everyone!
So sorry to hear you've run into this snag with Rise 360 content not loading! We are currently tracking a partial outage that has been affecting some Rise 360 users.
In the meantime, as a workaround, please try clearing the cache from your browser. We suggest clearing the cache from the last hour first, or the last twenty-four hours if the issue still persists.
Thank you for your patience while we look into this issue!
You may find that the Rise 360 dashboard isn’t loading right now, and course authoring is unavailable. While working to resolve this issue, we have found a workaround that should do the trick! While accessing Rise 360, use the keyboard command CTRL + F5 in Windows or Command R for Mac. This will complete a hard refresh of the webpage. We’ll keep you posted on our progress.
We’re so sorry for the interruption!
