Forum Discussion
Issue with Audio Playback after Pause
We have a customer reporting that when he pauses the playback on a course, to take notes, the audio starts over from the beginning upon resume. He is using the Edge browser and has no other browser ...
If he's using a second screen to display a word processing doc or text doc file, that could be the cause- flipping active screens may potentially be interpreted by the browser playing the Storyline file as closing and restarting the course/module at that specific point. Have him try keeping the browser window and wherever he takes notes open in the same monitor/display screen and see whether that affects this behavior.
Alternately, you could suggest that he take physical notes that he then transcribes after the fact. Problem solved...
We'll look into that... thanks for the feedback.