Issue with autoplay audio in Storyline block inside Rise

Hello, I need help!

I’ve recorded narration for a course in Rise using audio inserted from Storyline. In each section, I added a Storyline block with the audio and set the trigger “Play when timeline starts” so the audio plays automatically. The issue is that if I return to that section later, the audio no longer plays. I’ve also enabled the seek bar, and if you click the “replay” button it seems to work because you can see the bar moving forward or backward, but the audio still can’t be heard.

Additionally, in the same scene where I added the audio, I created a blank slide before it with the trigger “Jump to next slide when the timeline of this slide starts.” Just in case this may be the problem.

Can anyone help me with this issue?

Thanks,