Forum Discussion
Issue with iPad
Has anyone experienced a recent issue with the iPad not allowing users to continue once entering text or trying to submit an answer.
Attached is an example of where a user may get stuck, any help would be greatly appreciated.
Thanks
Georgina
Hi Georgina,
Welcome to the E-learning heroes community! I have a few questions for you:
- Can you expand on what you mean by “not allowing users to continue”? Do they receive an error or nothing happens when clicking “Next”?
- Do you have a condition on the trigger that jumps to the next slide?
- Have you tried completing this course on a desktop? If so, are you having the same issue?
If you are able to share your .story file with us through a support case, we'll be happy to investigate this further!
Thank you for your response. The module owner has made an update and has changed the states. No investigation required.
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Hi, Georgina.
I'm glad everything worked out!
I just wanted to add a quick note: it looks like your email signature came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.
