Forum Discussion
Issue with Review 360
Has any been having issues when publishing to Review 360? I get the error message "There was an error publishing your course to Review 360. Please check your internet connection and try again." I've cleared my cache, rebooted and now at my hair pulling point. Why does this keep happening. It's becoming more frequent. HELP!!!
Hi Linda,
I'm sorry to hear that you're experiencing this issue when publishing to Review 360!
I'm happy to help troubleshoot. There are a few scenarios where that error might appear when publishing to Review 360. This article covers some reasons and solutions to try.
If you're comfortable sharing your file, I'd like to take a look at it to investigate further. You can share it publicly here, or send it privately to our Support Engineers. We will delete it when finished troubleshooting.
Please help, I've been receiving an error message all day when trying to Publish to Review360. My internet is working and the file settings are correct.
Hi Theresa,
Welcome to the E-Learning Heroes community!
I'm so sorry that you're receiving an error message when attempting to publish to Review 360. We experienced an outage yesterday that affected the ability to publish to Review 360.
It's back up and running normally, and we're monitoring the situation carefully. Please let us know if you're still experiencing an issue with this and we'll be happy to help!
You can stay up to date on our progress and subscribe for updates on our Articulate status page.
I am having the issue publishing to Review 360. I keep gettting the error "There was an error publishing your course to Review 360. Please check your internet connection and try again." mentioned in the previous thread and have tried to resolve the issue on my end (restarting, ensuring internet connection is stable, etc.). Not seeing any change.
Hi Melanie!
Thanks so much for reaching out. I'm sorry you're experiencing this error when publishing to Review 360. I understand your frustration.
I am not seeing any outages at this time on our status page. I'd like to share this article that goes through different reasons why you might be seeing this and possible solutions:
- There Was an Error Publishing to Review 360
- (For example, it could be related to network permissions or simply asking your network administrator to add these domains to your allowlist.)
If you are still having difficulty, we'd be happy to assist you further within a support case.
Looking forward to hearing from you!
Good morning,
I tried publishing another module to Review 360 and it worked just fine. It appears to be an issue with just the one module I am trying to publish, not the connection.
Thank you,
Melanie Bruno
(She, her, hers)
Program Specialist I
Phone: 909-501-9601
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- There Was an Error Publishing to Review 360
Hi Melanie,
Thanks for sharing what you see on your end! If you need additional help with the problematic project, please feel free to share a copy of your file here or privately through a support case so we can look at it. We'll delete it when we're done testing!
Also, just a quick note that replying via email includes your signature, so you are welcome to edit the post and remove that information if you wish.
