Forum Discussion

JulieFranke's avatar
JulieFranke
Community Member
2 years ago

Issue with the new overflow handling

I am hoping this is not just me - but when trying to use the scroll bars option - it cuts off any hanging letters if I use the align text top (overflow handling.png) -  it cuts of the bottom of the letter 'g'. When I set the align text to middle (overflow handling - middle.png) it cuts off even more of the text. Is anyone else having this issue or is it me. If you know of a solution that would be great, I have tried adding spacing after the paragraph, changing the margins.  Hoping someone can help me!

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Julie,

    Happy to help!

    I created a slide with a simple text box and some text to replicate the behavior, and here's how it showed during publishing with no letters getting cut off. There might be a specific set of factors that are required to be present on the slide for the text to get cut off, so I'll need to take a closer look at your project file to see what's happening. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!

    • JulieFranke's avatar
      JulieFranke
      Community Member
      2 years ago

      Thanks - obviously a me problem then. I have lodged a support ticket. Thanks so much.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Julie, 

    Thanks so much for letting us know you've opened a support case. I see that you're working with our colleague Fannie May. You're in great hands! 

    We'll continue the conversation over in your support case!

    Have a great start to your week! ✨

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