Forum Discussion
Issues with recording screen?
Hello, we are having the same issue - Storyline 2, just updated to the latest version, Windows 10, and the same templates used across the team. My colleague has posted this link. We have 3 set ups, 2 on windows 10 and 1 on windows 7. All using the same templates. Not only does the recording include Articulate play/pause but doesn't allow you to resize the recording area. We have applied the same options/settings/formatting as the two that work fine but till no joy
Hi Eric. I see Leslie gave some advice in your co-worker's post. I know you said that you just downloaded the latest version, but at the bottom of the repair steps is a link to our article on doing a complete reinstallation to resolve erratic behavior. I will say that I've been able to record properly on my Windows 10 machine.
Let me know how you make out.
Hi,
It seems the issue has resolved itself! not really sure but it's working fine now
That's good to hear, Eric. If you run into any other problems, feel free to reach out here or even to our support engineers!
