Forum Discussion
Issues with Saving
Hi all
I'm at a loss with what's going on with the software. I get an error window that says: "The process cannot access the file 'C:\<name of file>.story' because it is being used by another pro...
I'm sorry for this trouble, Lia! I appreciate you sharing the details of what you're experiencing.
From here, I'd like one of our support engineers to step in to help troubleshoot, so I've opened a support case on your behalf. Could I have you share your file using the private upload link I just emailed to you? As soon as we hear from you, we'll reach out with the next step!
Thanks Becca! Sadly I can not share any content outside our org. I will bookmark this conversation and just keep checking back for posted solutions. Can support document in a support article?