Forum Discussion
Issues with Storyline 3 and Microsoft Edge
Hi Michelle!
Thank you for these details! I want our Support Engineers to troubleshoot this issue with you. I've started a case on your behalf, and you should've received an email confirming the case. In the email, there is an upload link for you to attach either your .story file or a screen recording. It would be helpful for us to test your project on our end.
I'll be following your case to see where the fix is. Keep an eye out for an email from our team shortly!
Hi Lauren
Thanks for coming back to me
It isn't specifically with one course unfortunately so not sure how uploading the storyline file will help but I will if you want me to
There was no consistency, for some Microsoft Edge worked perfectly and recorded the item in completed items
For others it didn't record at all
Some could navigate the whole course but couldn't complete the test as in the submit button wouldn't work
Some couldn't get past the first screen so the first next button wouldn't work
But when I asked them to launch it with chrome without doing anything to the item on LMS it worked
But the most affected course was our GDPR one as that was launched around the same time as a lot of their windows were upgraded so therefore they new browser default is Microsoft Edge