Issues with Storyline Stability, After Recent Updates

Hi Teodehesa2026​,

Sorry to hear that Storyline has been acting erratically after a recent update.

From the behavior you've described, it sounds like the Storyline program window is getting lost off-screen or stuck in a bad state. Not necessarily a full crash. I've seen similar reports from authors using multi-monitor setups, especially if one disconnects or goes to sleep. Also, display scaling changes, such as docking/undocking a laptop can introduce hiccups like this. If you are working with multiple monitors, can you confirm the Windows display scaling is consistent across all displays? 

The asset conflict message and partial recovery you’re seeing can sometimes be tied to syncing problems. Especially if you’re working from a network drive. In those cases, assets don’t always sync cleanly which can lead to incomplete recovery or lost work. Are your project files stored on your local hard drive while authoring?

It would also be helpful to know if these issues resolve themselves after rolling back to a previous version of Storyline. If you're currently running U3.115.36688.0, try temporarily downgrading to U3.114.36655.0.

Let me know how it goes!