Forum Discussion

BirgitBrock-2e4's avatar
BirgitBrock-2e4
Community Member
2 days ago
Solved

Ist Articulate Rise 360 down?

Hallo zusammen. Ist Articulate Rise 360 daneben? Zuerst lief heute Morgen alles problemlos. Jetzt kann ich mich nicht mehr anmelden.
advice
reach 360
  • EricSantos's avatar
    EricSantos
    3 hours ago

    Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.

Sheri_Matt's avatar
Sheri_Matt
Community Member
2 days ago

It is still not working for me.  I cannot load a Rise course and I get "still processing" when trying to publish a Storyline.  

 

  • EricSantos's avatar
    EricSantos
    Staff
    24 hours ago

    Hi Sheri_Matt,

    I hear you. Some Articulate 360 features are still affected by the ongoing issue with our cloud service provider. That includes publishing in Storyline and media processing or loading in Rise 360.

    Our engineers are working closely with the provider to get everything running smoothly again. You can find the most recent details on our Articulate Status page.

    We understand how disruptive this can be. Thanks for bearing with us as we resolve it.