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HuanVu's avatar
HuanVu
Community Member
3 years ago

Jittery videos, black border lines in Chrome

Since around one month we have problems with exported videos if the training is opened in Chrome. Videos can jitter and shake wildly, as if they cannot be placed at a stable spot on the canvas. In other cases we have videos with black 1px border on one or two sides. It really looks like there is something going wrong with positioning and anti-aliasing. Did something change in Chrome, are you aware of this issue? Will there be a fix soon?

This issue does not show up in Firefox. And it depends on browser window size. In some cases videos behave like normal, but when window is resized the problems mentioned above occur.

We use the latest Storyline version, but this was also witnessed when an older Storyline version was used for testing purposes. So it seems Chrome did change something.