Forum Discussion
Job-Aid Design: Tips, Tricks, What to Include, How to Format?
Hello helpful instructional design & training peeps,
I've been working on designing a few job-aids lately and I was looking at templates and ideas for how to format it online when I though...
I design system trng with sims and so on, but lately, the request has been for job aids. These are basic to the point and in a table layout. I added bookmarks to skip steps but left out the links to other documents due to the nature of the change beast right now. I also created a storyline file where they could hover over the areas of the screen they didn't understand and it provided an explanation.
More often than not, they are seldom used. You can have it easily available, specific, clear, and even interactive and if it gets a 10% hit rate you're happy.
Don't overthink it and go with what works best for your client's situation. :)
