Forum Discussion
MichelleCoetzee
2 years agoCommunity Member
Label graphic images not showing up
Hi, so the graphics that have been loaded in a label graphic don't show up when we preview, or publish the courses to LMS.
JohnPinkster-19
2 years agoCommunity Member
We are seeing the same issue, but only on labeled graphics that do not have any hotspots added.
EricSantos
2 years agoStaff
Hello John,
Thanks for sharing your experience with the labeled graphic. What you shared is a big help in the investigation, but I'm sorry for the trouble it has caused.
Other community members reported the same problem with the same setup, and we have logged it as a possible bug with Rise 360. Our engineers are currently looking for a fix. Once it is resolved, we'll update this post so you'll be notified.
I'm curious about your use case with labeled graphic blocks without a single marker. Can a simple image block be used instead of a labeled graphic block without a marker?