Forum Discussion

AllenWay-bfd6a2's avatar
AllenWay-bfd6a2
Community Member
4 years ago

Large Project Publish Corrupt

Hello,

I have a very large project file (667 MB) for a step-by-step video. The published results are almost always corrupted. Certain slides are the usual victims. On one the audio will not run; on another the slide won't advance as specified in the trigger after the user clicks a hotspot. The errant audio's file is among the published files and all works correctly when previewing slides.

This happens whether I publish to Review 360 or a local web package or LMS. However, when I publish only a portion, such as a single scene, the problems are gone.

I followed the tips on reducing corruption risk: the .story file and locally published files are on the C: drive, no spaces in the title, etc.

I need either to figure how to get this to publish faithfully or figure a way to split it into separate SCOs for the LMS. Ideas?

Environment:

Win 10 Ent V1903 build 18362.1256 64-bit
i7 10810U CPU
16 GB RAM
SL v3.54.25674.0

Thanks,

--Allen

.

storyline 360
  • RenGomez's avatar
    RenGomez
    Staff
    4 years ago

    Hi Allen,

    Thanks for sharing the details of what you're experiencing and the steps you've taken! I'd like to get our support engineers to lend a hand and provide further guidance as it seems you've hit a roadblock in publishing your course.

    Be on the lookout for a reply soon on next steps!

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