Forum Discussion
Bronwyn-Botts
7 months agoCommunity Member
Latest update messing up captions
I noticed a bug in a project I am working on. I have a video with an SRT file on my base layer, then two more layers with the same video, but different SRT files attached to them. My users can choos...
Bronwyn-Botts
Community Member
Hello community! Me again:) The newest update from August 27th has messed with my captions again. I'm using SRT files that I am getting from a website called Veed. When I preview my video slide, I see the first set of captions, but then they disappear after that. Switching back to the previous version fixed this problem, but just wanted to let you know that it may be a problem for others.
KellyAuner
4 months agoStaff
Hi Bronwyn-Botts,
Thanks for reaching out!
I'm sorry to hear you hit this snag. Yesterday, we released Update 91, which includes a fix for when only the first line of closed captions is displayed. To take advantage of this fix, you can update your Articulate 360 desktop app. Please let me know if you're still experiencing this issue after updating!