Forum Discussion
ramoncrespo-154
3 months agoCommunity Member
Latest update: Template images breaking and showing "The image cannot be displayed" red X
Hi everyone,
I am experiencing an issue with the latest Articulate Storyline 360 update.
I have been using custom-built template slides with image-based buttons, background images, etc. for a lon...
MG_
3 months agoCommunity Member
I am experiencing the same issue.
StevenBenassi
2 months agoStaff
Hi MG_ & IvyXiaoyu,
Sorry to hear that you're also encountering this behavior.
Do you mind sharing your .story files where this behavior occurs, along with the original template file it was created from?
Having both items will help when troubleshooting and testing whether the issue occurs when the new project is created from the template. If you prefer to share those files privately, please connect with us through a support case.
Looking forward to hearing from you!